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Comparison

Fox vs Acuity Scheduling: WhatsApp reminders vs email notifications

Acuity Scheduling (now part of Squarespace) is a solid booking tool — but its reminders go to email and SMS. Fox sends everything through WhatsApp, where open rates are 98%.

Feature comparison

FeatureFoxAcuity Scheduling
WhatsApp confirmationsBuilt-inNot available
WhatsApp remindersAutomatedNot available (email/SMS only)
SMS remindersVia WhatsApp (free with plan)Paid SMS credits
Calendar syncGoogle & MicrosoftGoogle, Outlook, iCloud
Payment collectionComing soonStripe, Square, PayPal
Team schedulingRound-robin & panelMulti-staff calendars
Starting price$49/mo$20/mo
Reminder open rates98% (WhatsApp)~20% (email)

Why choose Fox

  • WhatsApp reminders with 98% open rate vs 20% email open rate
  • No per-SMS costs — WhatsApp messages included in plan
  • Guests get confirmations where they actually look
  • Purpose-built for WhatsApp-first markets

Why choose Acuity Scheduling

  • Built-in payment collection
  • Deeper Squarespace integration
  • Apple Calendar support
  • Lower starting price

The verdict

If reducing no-shows is your priority and your audience uses WhatsApp, Fox is the clear choice. WhatsApp reminders have a 98% open rate vs 20% for email. Choose Acuity if you need payment collection or deep Squarespace integration.

Frequently asked questions

Does Fox support online payments?
Payment collection is coming soon. Currently Fox focuses on scheduling, confirmations, and reminders via WhatsApp.
Can I use Fox with Squarespace?
Yes. Embed your Fox booking link on any website, including Squarespace. It works as a standalone link that you can place anywhere.
How much does SMS cost with Acuity vs WhatsApp with Fox?
Acuity charges per SMS ($0.08-0.15 each). Fox includes WhatsApp messages in your plan (100-5,000/mo depending on tier), with overage at just $0.03/msg.

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See why businesses are switching from Acuity Scheduling to WhatsApp-native scheduling.

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